Describe the problem(s) in detail:

How many times have you encountered this problem on SiteNet?
ONCE MANY TIMES

How many times have you encountered this problem on other web sites?
ONCE MANY TIMES NEVER

TO ASSIST OUR TECHNICAL STAFF IN DIAGNOSING THE PROBLEM, PLEASE ANSWER THE FOLLOWING QUESTIONS ABOUT YOUR COMPUTER SYSTEM:

How are you connected to the Internet?
Not Sure T-1 or T-3 Line Broadband via Cable Broadband via DSL Dual ISDN (112K) Single ISDN (56K) 56K Modem 33.6K Modem (or slower)

Are you connected directly or through a network?
NETWORK DIRECTLY NOT SURE

Which of the following Web browsers were
you using when the problem occurred?
Not Sure Microsoft Internet Explorer v6.x Microsoft Internet Explorer v5.x Microsoft Internet Explorer v4.x Microsoft Internet Explorer v3.x or earlier Netscape Navigator v6.x or later Netscape Navigator v5.x Netscape Navigator v4.x Netscape Navigator v3.x or earlier America Online (built-in browser) Opera WebTV® Lynx or other text only browser Other
THIS INFORMATION IS VERY IMPORTANT. TO DETERMINE VERSION:
CLICK "HELP", THEN "ABOUT" ON YOUR BROWSER'S MENU.

Which of the following monitor resolutions
was in use when the problem occurred?
Not Sure 1024 x 768 (or finer) 800 x 600 (SVGA) 640 x 480 (VGA) Other

What operating system are you using?
Not Sure Windows XP Windows 2000 Windows ME Windows 98 Windows 95 Windows NT Windows 3.1 Macintosh Unix or Linux MS-DOS or PC-DOS Other

What type/speed is your central processing unit (CPU)?
Not Sure Intel Pentium® III or later Intel Pentium® II Intel Pentium® 200+ mhz Intel Pentium® under 200 mhz Intel pre-Pentium® (286/386/486) AMD 200+ mhz AMD under 200 mhz Other Non-Intel: 200+ mhz (ie: Cyrix) Other Non-Intel: under 200 mhz (ie: Cyrix) Macintosh UNIX Workstation Other